Centerboard
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"Customers know that when they ask for our assistance, we respond quickly and follow up on each issue until resolved."

The staff at Corossol Software is dedicated, and strives to provide the highest level of customer support for our customers.  Our Customers know that when they ask for our assistance, we respond quickly and follow up on each issue until resolved.  We track problems and report fixes to all users when they are made available.  Release notes are published to the user community and contain new functionality that has been added as well as the resolution to reported problems.

A complete library of documentation is included with the application.  Every feature and function is completely documented and is written for laypersons – not technical staffs.  Although Centerboard minimizes the need for program development, some technical expertise will be required for the installation of the software.  On average it takes less than an hour to install and setup the application (including a database engine). 
A planning guide for installation gives you the capability to predetermine your technical needs and gather the requirements before installation.

 

Available Centerboard documentation includes:
  • Planning and Installation Guide
  • General User Guide
  • Assignment Processing Guide
  • Reports Guide
  • Administrators Guide
  • General Release notes
All Centerboards’ Customers are given login access to our support application and can download program updates, new software releases and documentation.  An easy interface for problem reporting and resolutions is also available.  You will never have to call a phone number and wait for assistance.  
Fill out a problem ticket and it will be assigned to one of our staff members who will contact you to resolve any issue.

 

 
 
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